We're proud to offer a team of highly skilled VAs with neutral accents, many of whom have extensive experience working with clients based in the US. We understand that communication is key when it comes to managing tasks and projects remotely, which is why we invite our clients to interview our VAs. During the interview, you'll have the chance to assess the VA's communication skills firsthand. To help you make an informed decision, we also offer the option of a call simulation. This allows you to see how well the VA can communicate with clients, gauge their needs, and handle any objections that may arise. With our team of experienced VAs and our commitment to seamless communication, you can trust us to provide exceptional virtual assistant services. Let us help you streamline your business operations and achieve your goals.

We understand the importance of trust and safety when it comes to our clients and their businesses. That's why we take extensive measures to ensure that our VAs have a clean background before introducing them to clients. We require our VAs to submit an FBI counterpart document, which allows us to thoroughly vet their background and ensure that they meet our high standards for professionalism and integrity. We believe that this is essential, as the VAs we endorse to clients are a reflection of our brand and reputation.

Finding the right VA for your business is crucial. That's why we offer the option to review 2-4 profiles of our highly skilled VAs to help you make an informed decision. Once you've had a chance to review the profiles, simply let us know which VA you would like to interview. We'll work quickly to set up an interview session for you at the earliest available appointment.

Disruptions to power and internet can cause major setbacks for your business operations. That's why we require our VAs to have backup systems in place, including backup power sources and backup internet connections. This ensures that our VAs are always prepared to report to work, even in the event of power or internet loss. With these backup systems in place, you can trust that our VAs will be able to deliver the support you need to keep your business running smoothly.

Our virtual assistant service offers convenient payment options to make working with us as easy as possible. We accept payment via credit card for your convenience. When you partner with us, you'll be paying our company directly, and we'll take care of processing the payroll for your VA. This means that we will take care of processing all financial matters related to your VA, so you can focus on what matters most - growing your business.

Finding the right VA can be a challenge. That's why we involve our clients in the hiring process, giving you the opportunity to meet and interview potential candidates yourself. By including you in the hiring process, you can tailor your questions and assess the candidates according to your specific job requirements. After the interviews, you can decide which VA you'd like to move forward with, ensuring that you find the right fit for your business.

When VA works beyond the required number of hours declared on the contract, VA's hourly rate is multiplied by 1.5 per hour.

PREMIUM RATES:

• PT = $15.69 per hour
• FT = $13.88 per hour

Overtime request must be with written consent by the client. Lead may coordinate with the assigned account manager should they wish to increase hours of VA.

Our standard contract duration is 3 months, which we found to be the ideal timeframe for clients to establish a solid pipeline with our VAs. During this period, the VAs will become familiar with your business specifics and systems, allowing them to maximize their potential in assisting you. This duration is based on our records and experience, which shows that it is the minimum period required for clients to see significant results from working with our VAs.

We take pride in hiring well-versed virtual assistants here at The VA Hub who can speak and write fluently in English, and are familiar with Western culture. We are confident in their abilities and are more than happy to schedule interview for you to hear their communication skills firsthand.